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EndNote Online

An introduction to EndNote Online, where you can build bibliographies and share citations with others.

Need Help?

We have created a listserv specifically designed to assist people with EndNote (and other citation management software) needs.

Simply e-mail, and one of the specialists will reply to your email.

Getting Started with EndNote Basic

EndNote Basic works with Firefox, Internet Explorer, and Safari.

1.Go to and click on create a free account.  Note: you must be on campus to sign up.

2. Then enter your email.  Use your official American University email account.

3. Then enter a memorable password as specified in the directions.  Pay close attention to the requirement to include a special character.

Password Guidelines. 
Must be 8 or more characters (no spaces) and contain: 
  - at least 1 numeral: 0 - 9 
  - at least 1 alpha character, case-sensitive 
  - at least 1 symbol: ! @ # $ % ^ * ( ) ~ `{ } [ ] | \ & _ 
Example: 1sun%moon
4. You are now ready to begin using EndNote Basic.

Upgrading to EndNote Online

AU provides the desktop software for EndNote free of charge for all students, faculty and staff.

To download the program, log into the AU Portal, click on the "Technology" link,  and then click on "Download Software" and select the most recent version of EndNote.

There are a series of steps and a licensing agreement as part of the setup.

To activate the advanced features of EndNote Online, from your newly downloaded desktop version go to EDIT>PREFERENCES>ENABLE SYNC and sign in using the same AU e-mail address and password you used to create your EndNote Basic account.