The AU Library offers numerous levels of support for digital research projects, based on your research goals and project needs.
Tier 1: Basic Consultations with Standard Research Tools
Researchers request short-term help with tools or services for their research (this level meets basic needs for the largest number of scholars).
Library will provide guidance and offer resources via single or a few short-term consultations, introductory training sessions, technical support, or guidance on project considerations.
Tools used will run using standard settings without customization or ongoing Library intervention.
Tier 2: In-Depth Collaborations & Enhanced Research Tools
Researchers request longer-term collaboration on options, resources, and methodologies for their project design.
Library will provide more sustained, project-based expertise and involvement over at least one semester and engage with research at various points throughout the project life cycle.
Tools used may involve more in-depth configurations of the standard settings.
Tier 3: Specialized Partnerships & Applied Research Projects
Researchers and Library operate as collaborative research partners on projects.
Library will offer the highest level of involvement and intervention, therefore Library faculty or staff will be written into grants.
May involve the development of new methods, tools, and platforms that require cycles of development, testing, and improvement.
