A cross-functional working group at the AU Library is experimenting with how AI tools can be used to assist with work in Academic Libraries. The group is exploring both the uses of AI to increase efficiency in day to day work, and to enable new projects and initiatives. In particular the Library is investigating the use of AI in four areas:
- Support Tickets and Patron Cases
- Archives and Metadata
- Data Analysis and Cleaning
- Business Tools
The group will begin presenting its findings in late July. Check back here through July and August to learn more about the groups findings and recommendations.
