WRDS staff of technical and research specialists may be reached at wrds-support@wharton.upenn.edu . They are available to assist you with difficulties pertaining to database access, data queries, and programming in SAS, FORTRAN, or C. If you request support related to a particular program that you are unable to execute successfully, please copy the program into the body of your e-mail for a quicker response. This is helpful for detecting any errors in your program.
American University Library staff is available to assist with account questions and setup. Please send email to aulibrarysearch@american.edu.